Wonder Lab
Wonder Lab explores what it takes to build the future inside systems that resist change.
Hosted by Christine Galligan — a strategic innovation leader, researcher, and former caregiver — the show examines why brilliant innovations in healthcare, fintech, education, and climate tech often fail to scale.
Not because the technology doesn’t work, but because the systems weren’t built for change.
Each episode investigates the real jobs to be done of innovation — how ideas earn trust, how systems adapt, and how we balance what’s possible with what’s responsible.
Through expert conversations, research vignettes, and philosophical field notes, Wonder Lab uncovers the human decisions that determine whether innovation becomes transformation… or just another pilot that stalls.
For: builders, governance leaders, and strategists working where innovation meets human dignity.
Wonder Lab
The Doctor's Dilema, Reimagined: Why We Keep Building Tools That End Up in Drawers
In 1906, George Bernard Shaw wrote about doctors who loved the theater of medicine more than the people in their care. Today, we're facing the same dilemma — except now we're choosing between algorithms, not patients.
This is a story about elegance, adoption, and why technical brilliance isn't enough.
Christine shares the moment she realized form factor matters more than accuracy — standing in her grandmother's apartment, staring at a drawer full of abandoned devices. All technically perfect. All practically useless.
What you'll hear:
- Why the bottleneck in healthcare AI isn't the algorithm — it's adoption
- The drawer full of devices that changed everything
- The pressure to ship vs. the responsibility to pause
- What it means to choose humility over genius
- Three questions every builder should ask before they ship
This isn't about solutions. It's about the tension of building futures people actually want to live in.
Mentioned in this episode:
- The Lean UX Launchpad (framework for human-centered product development)
- Shaw's "The Doctor's Dilemma" (1906)
Full show notes: https://substack.com/@cgalligan
christinegalliganconsulting@gmail.com | ChristineGalligan.com | https://substack.com/@cgalligan | All rights reserved | 2025